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Terms & Conditions

Our Terms & Conditions

TERMS & CONDITION :

 

All contents of this website, www.sarothitourism.com, are copyright 2017 Sarothi Tourism, unless otherwise stated. All rights in respect of www.sarothitourism.com is strictly reserved and unless otherwise stated copyright and/or other similar rights in all material presented is fully owned by Sarothi Tourism.

The User Agreement below governs terms and conditions for the use of sarothitourism.com

  1. By using sarothitourism.com, the user agrees to comply with the terms and conditions of this Agreement.
  2. Sarothi Tourism reserves the right in the future to require registration and/or payment as a pre-condition for receiving all or parts of the contents of sarothitourism.com. Sarothi Tourism has the right at any time to change or discontinue any aspect or feature of sarothitourism.com.
  3. All rights in respect of sarothitourism.com are strictly reserved. Unless otherwise stated, copyright or similar rights in all material presented on sarothitourism.com, including graphical images, are owned by Sarothi Tourism
  4. Sarothi Tourism hereby excludes any warranty, express or implied, as to the quality, performance or fitness for a particular purpose of sarothitourism.com. Sarothi Tourism will not be liable for any damages (including, without limitation, damages for loss of business projects, or loss of profits) arising in contract, tort or otherwise from the use of or inability to use sarothitourism.com, or any material contained in it, or from any action or decision taken as a result of using sarothitourism.com. Sarothi Tourism will not be liable regardless of the cause or duration for any errors, inaccuracies, omissions or other defects in, or untimeliness or unauthenticity of the information contained in sarothitourism.com, or for any delay or interruption in transmission.
  5. www.sarothitourism.com may contain material submitted by users. Sarothi Tourism accepts no responsibility for the content or accuracy of such material.
  6. Sarothi Tourism may send information and offers of products and services to the user from time to time.
  7. Sarothi Tourism shall have no liability to the user for any interruption or delay in access to sarothitourism.com irrespective of the cause.

BOOKING & CANCELLATION

 

A) Booking Reconfirmation Procedure :

1) Confirmation: After successfully processing the booking, a confirmation with a booking confirmation will be sent to you.

2) Re-Confirmation: All bookings has to be re-confirmed with us minimum 15 days prior to the date of arrival along with confirm arrival details, failure in doing the same we will considered as cancellation and in such cases the advance deposit (B1) will be retained as processing fee.

B) Payment Terms:

1) Initial Deposit: Any confirmation is subject to an advance deposit of 50 % of the total amount has to be paid immediately after we process the booking. Out of Which 35% will be non-refundable.

2) Payment Modes: Payment can be remitted through Bank transfer either by cash or Cheque (subject to realization)

Bank Details:

SATAE BANK OF INDIA

i) Name of Account / Beneficiary Name : SAROTHI TOURISM
ii) Account No. : 34827318148
iii) Name of Bank : STATE BANK OF INDIA
iv) Branch : SILPUKHURI EVENING BRANCH, SILPUKHURI, GUWAHATI
v) IFS Code : SBIN0005606
vi) MICR Code : 781002016

3) All cheques and DD’s should be cleared as per the terms mentioned above.

 

C) Amendments :

  1. Amendment is subject to availability of related hotels / services and can only before the reconfirmation (07 days prior to the date of arrival), Amendments cannot be made within 7 days of the date of travel.
  2. Amendment in Date: Travel date can be rescheduled maximum up to 45 days (before 30thApril), from the initial date of arrival and rates or price confirmed is subject to change as it’s based on the prevailing rates and might increase due to currency fluctuation increase in the cost of fuel charges, change in any related tax structure, sudden change in hotels tariff or increase in transport cost. Any amendment beyond 45 days will be considered as cancelled and the advance deposit will be retained as per our policy.
  3. Amendment in Pax: In case of reduction in the number of passengers, the cost will be increased as per our tariff and the supplement for the same has to be added along with the final payment. In such cases, please note that the advance deposit for the passengers not travelling cannot be adjusted or redeemed.

 

D) Cancellation :

1) After reconfirmation: 30% of the total service cost.

2) More than 07 Days prior to the Date of arrival: 70% of the of the total service cost.

3) More than 24Hrs prior to the time of arrival: 90% of the total service cost.

4) Less than 24Hrs prior to the time of arrival including No Show: 100% of the Total service Cost.

Cancellation Refund will be processed within 15 days from the date of cancellation and will be refund to you only by online mode. If online mode doesn’t work then cancellation amount will be sent to you by A/c Payee at par cheque.

The above booking and cancellation policy is applicable in Assam and Meghalaya only. For other states-cancellation within 30 days will attract the non-refundable in the peak season.

5) Any “DISASTER” it will be as per situation.

Kindly get back to us for any information/clarification.

LIABILITY

 

Sarothi Tourism accepts the liability for those arrangements for your holiday, which are wholly within our control and therefore, accept liability to clients for the negligence of our employees. However, we would like to draw attention to the following circumstances, which fall outside our direct control or where for some reason we are not prepared to accept liability.

The Tour Operator shall, in no circumstances whatsoever be liable to the client or any person travelling with him or her for: Any death, personal injury, sickness accidents, loss delay, discomfort, increased expenses, consequential loss and / or damage or theft howsoever caused;

Any act, commission, default of any independent contractor or other person or by any servant or agents employed by them who may be engaged or concerned in the provision of accommodation, refreshment, carriage facility or service for the client or for any person travelling with him howsoever caused. Sarothi Tourism are unable to take liability for commercial arrangements out of our control such as natural disasters, industrial disputes, reason of threat or war, riots, Disaster, Pandemic, civil strife, terrorist activities, technical problems to the transport, extreme weather conditions, closure of the airports and sea ports and similar event out of our control, or are due to unusual and unforeseeable circumstances beyond our control.

Insurance :

Sarothi Tourism is not liable without tourist insurance.

Clients are recommended to have and is responsible for insurance to cover cancellation, curtailment, loss of baggage, personal effects and money.

WEBSITE

 

The Sarothi Tourism cannot accept responsibility for any errors or omissions and reserves the right to cancel, amend or vary the details featured in this website without notice. The information contained in this website is provided in good faith. The use of any information from this website is entirely at the risk of the user. The Sarothi Tourism will not be liable for any costs, losses, expenses or damages (whether direct or indirect, special, economic or financial) that may be incurred through the use of any information contained in this website or in any other website linked to this website. Copyright: The content of each page of this website is the Organization of SAROTHI TOURISM. No part of our website may be reproduced, displayed or republished in any form without prior consent, except that permission is granted to a user to print or photocopy individual pages from our website, provided that this is for personal use only.

Privacy Policy

The short version:
Sarothi Tourism does not rent, sell, or give out your information to anyone outside of Sarothi Tourism or its authorized agents. Only Sarothi Tourism. or an agent working on behalf of Sarothi Tourism may have access to information gathered through this web site. Sarothi Tourism uses this information to provide services tailored to the interests of our users. One of the uses of your information may be for mailing purposes. You may request at any time to be removed from our mailing list or email list by using the procedures described below.
You can visit most of our website without having to give any information about yourself. The full text of our Privacy Policy is below:
Full text version:
Sarothi Tourism has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for all domains owned by Sarothi Tourism
Information Collection and Use
Sarothi Tourism is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Sarothi Tourism collects information from our users at several different points on our website. The purpose of this information is outlined on the page where this information is collected. Information collected via this website is used to provide the services offered on that area of the site.
Security :
In Services of our site where sensitive information may be transferred, all transmissions between client and server are encrypted using the industry standard SSL protocol. We also restrict the level of access our employees have to user information based on their responsibilities and hold them to high levels of confidentiality.
Use of Cookies :
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Sarothi Tourism uses cookies for security, session continuity, and customization purposes. If a user rejects a cookie, he/she may still use most of the Sarothi Tourism, but may not be able to gain access to some Services or use some features of the site.
Log Files :
Sarothi Tourism uses client IP addresses to analyze site usage trends, administer the site, track users’ movements within the Sarothi Tourism and gather broad demographic information for aggregate use.
Links to other sites :
This site contains links to other sites. Sarothi Tourism. is not responsible for the privacy practices or the content of such web sites.
Mail your request to

Sarothi Tourism,

H/No – 62, 16 – Jogen Baruah Lane, Nabagraha Road,

Silpukhuri, Guwahati, Assam, India.

Pin: 781 003.
Contacting the web site administrators
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, please contact:

Corporate office :

Sarothi Tourism

Address : H/No – 62, 16 – Jogen Baruah Lane, Nabagraha Road,
Silpukhuri, Guwahati, Assam, India.
Pin: 781 003.
Phone : +(91)-(0361) 2970868
E-Mail : sarothitourism@gmail.com

DISPUTES

 

These terms will be construed in accordance with the relevant Indian Penal code. Any dispute arising will be at the exclusive jurisdiction of the Guwahati High Court.